Terms of Service – VeeTaxi Driver App

Last updated: June 2026

Welcome to the VeeTaxi Driver App. Please read these Terms of Service carefully before using the Service. By using the App, you agree to be bound by these Terms.

1. Introduction and Definitions

"VeeTaxi" - the operator and provider of the VeeTaxi platform connecting drivers and passengers in Israel.

"Driver" - any person who has applied for, been approved to use, and actively uses the Driver App.

"App" - the VeeTaxi Driver App for Android and iOS devices.

"Ride" - a transportation service arranged through the Platform between a Driver and a passenger.

2. Eligibility

To register and operate as a VeeTaxi Driver, you must meet all of the following requirements at all times:

• Be at least 21 years of age.
• Hold a valid Israeli driving licence (Category B or higher).
• Hold a valid taxi/public transport operating licence where required by Israeli law.
• Maintain valid third-party and comprehensive vehicle insurance as required by Israeli law.
• Operate a roadworthy vehicle meeting the applicable taxi/vehicle standards.
• Be an Israeli citizen or hold a valid work permit authorising employment in Israel.
• Have no criminal conviction that disqualifies you from operating a public vehicle.

VeeTaxi reserves the right to verify submitted documents against relevant authorities at any time.

3. Application and Approval Process

Access to the platform is not automatic. The process is as follows:

1. Submit an application through the App including personal details, driving licence number and taxi licence number.
2. VeeTaxi reviews and verifies documents (up to 5 business days).
3. Receive approval or rejection via SMS and App notification.
4. Upon approval - select a payment plan and begin operating.

VeeTaxi retains sole and absolute discretion to approve or reject any application for any reason, including background checks, incomplete documentation, or safety considerations.

4. Driver Obligations

By using the Service you undertake to:

• Comply at all times with Israeli traffic law and taxi regulations.
• Keep your driving licence, vehicle insurance and taxi licence valid throughout your activity.
• Provide updated documents to VeeTaxi immediately upon any expiry.
• Drive safely, professionally, and respectfully towards passengers.
• Not discriminate against passengers on any grounds protected under Israeli law, including race, origin, gender, religion, or disability.
• Maintain vehicle cleanliness and compliance with service requirements.
• Not cancel rides unnecessarily; respect passengers' time.
• Not use a mobile phone while driving except in hands-free mode.
• Report to VeeTaxi any accident, incident, or passenger complaint within 24 hours.
• Protect passenger privacy and not share their personal data with any third party.

5. Fees and Payment

VeeTaxi offers two payment plans:

Affiliate Plan: ₪30 per active day (a day on which at least one ride was completed). No charge on inactive days.

Monthly Subscription Plan: A flat fee of ₪500 per calendar month, regardless of ride volume.

Drivers may switch plans once per calendar month, effective from the following month.

VeeTaxi reserves the right to modify plan fees with a minimum of 30 days' written notice. Continued use of the App after the effective date constitutes acceptance of the revised fees.

Payments are made via the methods detailed in the Driver Portal (credit card, bank transfer, etc.). Late payment may result in restricted App access.

All transactions are subject to Israeli tax law. Drivers are solely responsible for reporting their income to the relevant tax authorities.

Affiliate Referral Program: A driver on the Affiliate plan pays a one-time join fee and may participate in the referral program — earning back the join fee and commissions on drivers they refer, subject to the program terms. Commission rates, the referral limit, the join fee and the daily fee are set per country and may be changed or discontinued at VeeTaxi's discretion at any time, on reasonable prior notice. No earnings are promised or guaranteed. Referral earnings are credited to the driver's in-app wallet; a negative balance (amount owed) may result in restricted access until settled. The driver is solely responsible for reporting and paying tax on any earnings. Participation creates no employment relationship. Abuse of the program — including self-referral, fake accounts, or any fraud — will result in forfeiture of earnings and suspension.

6. Background Location

While the Driver is in "Online" status, the App collects background GPS location data for the following purposes:

• Displaying the Driver's position to nearby passengers.
• Calculating estimated arrival times.
• Ride route monitoring and safety.
• Dispute resolution and complaint investigation.

Location collection ceases entirely when the Driver switches to "Offline" status. Drivers are not required to remain online at any particular time.

For full details on location data storage and processing, see the Privacy Policy.

7. Biometric Authentication

The App offers optional device unlock via fingerprint or Face ID. All biometric data is stored exclusively on the Driver's device and is never transmitted to VeeTaxi or any third party. Use of this feature is entirely optional.

8. Prohibited Use

You may not use the Service for any unlawful purpose. You may not spoof location data, disrupt the platform, scrape data, distribute malware, or reverse-engineer the App. Any such use constitutes a material breach of this Agreement.

9. Suspension and Termination

VeeTaxi may suspend or terminate a Driver account in any of the following circumstances, without prejudice to any other remedy:

• Breach of these Terms of Service.
• Expiry of driving licence, vehicle insurance or taxi licence without renewal within 7 days.
• Multiple passenger complaints regarding misconduct.
• Suspected fraud, fare manipulation, or use of the account by a third party.
• Criminal conviction relevant to public transport operation.
• Non-payment of service fees or an outstanding wallet balance.
• Prolonged inactivity (not going "Online" for an extended period).

For non-immediate suspensions, VeeTaxi will provide 14 days' prior notice.

Drivers may close their account at any time by contacting support@veetaxi.com. Account closure does not extinguish any accumulated financial obligations.

10. Limitation of Liability

VeeTaxi is a technology platform connecting drivers and passengers. VeeTaxi is not a transportation service provider and is not an employer of drivers. Drivers operate as independent contractors.

VeeTaxi shall not be liable for any indirect, consequential, special or punitive damages arising from use of the Service, including but not limited to: loss of income, loss of business, technical failures or service interruption.

VeeTaxi's maximum aggregate liability to a Driver under any cause of action shall not exceed the fees paid by that Driver to VeeTaxi in the 90 days preceding the event giving rise to the claim.

11. Amendments

VeeTaxi may update these Terms from time to time. Material changes will be notified at least 14 days before taking effect, via in-app notification and/or SMS. Continued use after the effective date constitutes acceptance of the updated Terms.

12. Governing Law and Jurisdiction

This Agreement is governed by the laws of the State of Israel. Any dispute arising from this Agreement shall be submitted exclusively to the competent courts of the Tel Aviv District, Israel. Both parties consent to such jurisdiction and waive any objection to it.

13. Contact

For any questions regarding these Terms: support@veetaxi.com

Deleting your account

You can delete your account at any time from Profile, inside the app. Deletion is immediate and permanent: you are signed out at once and cannot sign in again with that account. We do not require you to contact us. If you have a ride in progress, you can delete your account once it has finished.

Your completed rides are kept in our records for accounting and legal reasons, with your name, phone number and any notes removed, so they can no longer be linked to you.

Money owed does not disappear with your account. If your wallet shows an outstanding balance when you delete your account, that amount remains due and we may still contact you about it. Deleting your account does not cancel, reduce or settle it. Payments already earned and recorded are unaffected, and drivers you referred keep their own earnings.